Hrm Between Hai Di Lao and Little Sheep Essay

Human resource aspect Hai Di Lao Trust and Equality Hai Di Lao few employees recruited from the community, most of the existing rung introduced to friends and relatives. They are all familiar with each other in the environment, whether keen or bad, are easy to spread and grow. Hai di Lao try to practice a trust in the values of quality. More important than the involution Hai Di Lao employee orientation is very simply, only 3 days. It is mainly somewhat the lives of common sense and some basic knowledge of swear out. the real preparedness is practical subsequently entering the store.Each new employee pass on see a teacher mentoring. Rather than hiring external trainers, Hai Di Lao selects the companys best performers to prepare new employees for the tasks ahead. They experience of values and human service concept, learn to deal with different problems than those of fixed service action norms more difficult.Employee welfare Employee compensation goes beyond financial rewar d, the company also looks after employee welfare from high quality housing to company excursions to free grooming for children of employees. hey also cover the parents insurance for the employees who had good performance. Employee empowerment Full delegation of authority to the staff, can greatly stimulate the creativity of employees. For example, the services that Hai Di Lao provides for the customers, such as nail polishing, etc, were created by the staff in their periodic work. In addtion, Hai Di Lao also provides that any of the staff is no involve to consult the manager with giving customers discounts. Xiao Fei Yang Workforce diversityNow days, globalization is not of interest only to large firms, more and more companies are opening up foreign markets to international trade and investment. As a Chinese hot pot restaurant in Korea, it requires the employees to be international. The semblance of Chinese and Korean employees is 1 to 1, as what Hai Di Lao does, the new employ ees go away have teacher mentoring. Especially Korea attached great importance to finishing etiquette, the employees must aware of etiquette. Rewarding the staffWith then part-time staff, Xiao Fei Yang provides a vote per month, the more satisfied customers are, the more smiley face the staff would earn. By the end of every month, two of the highest voted staff would get salary raised. And for the symmetrical staff, if their performance are approved by the manager and customers, they would receive bonus. dealing with customers If there is any issue happen between staff and customers, staff will immediately contact the manager to deal with, in the meantime, they will try to meet customer needs.